Information Technology

Burger, Carroll & Associates, Inc. (BCA) is a New Mexico-based corporation providing management and information technology consulting services to the public sector health and human services community. BCA was established in 1989 and maintains staff and project offices in seven states.

BCA is nationally recognized for its unblemished record of successfully guiding the deployment of management systems and information technologies by public agencies in over one-half of the states. Our staff’s knowledge base spans PC, mini and mainframe systems, EBT/EFT magnetic stripe and smart card applications, biometrics, client/server, WAN/LAN telecommunications networks and financial transaction processing systems.

BCA’s program practice areas include Food Stamps, public assistance (TANF, GA), Medicaid/managed care, Head Start, employment and training, public health (Maternal & Child Health, Immunizations, Special Supplemental Nutrition Program for Women, Infants & Children), and third party payment liabilities. Specialty areas include architectural design, technology evaluation, feasibility, procurement and contracting, compliance promotion and enforcement, quality assurance and system security.

Electronic Services Delivery & EBT

BCA’s comprehensive understanding of the essential missions of public health and social programs ensures that these programs will derive the maximum benefits from moving to the next generation of smart cards, electronic transfer networks, biometrics, kiosks and electronic payment systems.

IAPDs & RFPs

BCA can assist your agency in preparing the documents necessary to ensure federal approval of your information systems project and guarantee a competitive and successful procurement. BCA principals, associates and staff have successfully developed, submitted, reviewed and/or approved federal advance planning and procurement documents in over half the states in the country.

QA Monitoring/IVV/PM

Nobody wants to tackle today’s complex and costly new information system development projects alone. BCA’s comprehensive understanding of the process of information system modernization enables us to provide knowledgeable quality assurance monitoring, IVV and PM services to states involved in the rigorous tasks of system development and implementation.

System Integration

One Stop Shopping, Integrated View of the Client, Public Information Networks, Kiosks, Integrated Services Delivery Models, Common Client Identifiers. . .

System integration among government services and programs provide challenges and opportunities. BCA understands both the advantages and the difficulties of government service integration.

Networks and Communications

Local Area Networks (LAN), Wide Area Networks (WAN), Wireless, Client-servers... what does it all mean and what is the best solution for your agency? Technology has again outpaced the User Revolution. BCA’s experts will help you make sense of the terminology and provide solid recommendations of what will work best for you.

Feasibility Studies

BCA recognizes that each government and agency represents a unique culture, administrative structure, processes and procedures with a unique set of information processing needs and standards. Our in-depth understanding of your environment ensures that what is determined to be feasible is fully appropriate and harmonious with the needs and culture of your agency and your government at large.

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